We strongly encourage responsible shopping. Always double check your order prior to initiating the checkout process.
We promise that whatever you buy from us will be great! Here are policies that help us accomplish that:
Return and Exchange Policy
All PRODUCT sold by Figure Somethings Out is limited and made specifically for its buyer, so returned items can't be resold on our website. We strongly encourage responsible shopping.
Find out as much information you can about the product prior to ordering and if you have confusion PLEASE email us with ANY questions.
Always double check your order before you complete your checkout and if you see a mistake after your checkout please notify us as QUICKLY as possible. We will then try our BEST to accommodate you, although this is not always possible since we start the process on all orders very quickly as we like to keep our shipping times as fast as possible. Therefore, please notify us as quickly as possible for any ordering mistakes.
At the end of the day we understand mistakes happen :-). So here's our promise:
If we make a mistake, we will send you a replacement or refund your money 100%!
If you make a mistake with your order, email us immediately and we will see what we can do to help you get the item you want. We want our customers to be HAPPY with their order.
Returns, Refunds and Exchanges are at our discretion.
Please note: Shipping and processing charges are only refundable if your return is a result of an error made by us.
We value communication, know that you are always one email away from communicating with us :-).